The Board finds that the record is incomplete and requires further development to address a pre-decisional duty-to-assist error. Specifically, the Board needs to obtain the complete January 24, 2018 Counseling Record/Narrative Report and determine if there are any missing documents between January 24, 2018 and February 21, 2018 that would explain how the VR&E Office moved from deferring the feasibility issue to making a negative feasibility determination.
The deciding factor: The Board needs to ensure the record is complete by obtaining the complete January 24, 2018 Counseling Record/Narrative Report and determine if there are any missing documents between January 24, 2018 and February 21, 2018.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- December 17, 2019
- Citation
- A19003658
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A19003658.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
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