Terms of Service

Last updated: June 19, 2026

These Terms govern your use of Veterans’ Rights. Please read them carefully — they are written in plain English on purpose. By using the site, you agree to them.

Acceptance of these terms

By accessing or using Veterans’ Rights, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the site.

Not the VA. Not legal advice. No attorney–client relationship.

Veterans’ Rights is an independent resource. We are not the U.S. Department of Veterans Affairs, not part of the government, and not endorsed by any government agency. Everything here is general educational information, not legal advice, and it is not a prediction about your case. Using this site, contacting us, or contacting a representative listed here does not create an attorney–client relationship. For advice about your own situation, talk to a VA-accredited representative — many help for free.

Eligibility

You must be at least 18 years old and able to form a binding contract to use the site. Accredited-representative accounts are intended only for individuals who are validly accredited by the VA Office of General Counsel as attorneys or claims agents.

Accredited-representative subscriptions

Veterans use Veterans’ Rights for free and never enter payment information. Professional tools for VA-accredited representatives are offered on a paid subscription:

• Plans and pricing. Subscriptions are billed monthly — $99/month for a solo practitioner and $299/month for a firm — unless otherwise stated at checkout. Taxes may apply.
• Billing and auto-renewal. Payments are processed by Stripe. Subscriptions renew automatically each month using your payment method on file until you cancel. By subscribing, you authorize these recurring monthly charges.
• Cancellation. You can cancel at any time through the Stripe billing portal. Cancellation ends future charges; your access generally continues through the end of the period you have already paid for, and is not renewed after that.
• Refunds. Except where required by law, subscription fees are non-refundable, including for partial billing periods after you cancel.
• Accreditation-verification disclaimer. We may check that a VA accreditation number exists in the public VA OGC directory, but we do not independently vet bar standing, disciplinary history, malpractice coverage, or fitness to practice. Verifying that an accreditation number exists is not an endorsement, certification, or guarantee of any representative.

Acceptable use

You agree not to misuse the site. Among other things, you will not: break the law or infringe others’ rights; scrape, harvest, or bulk-download content except as expressly permitted; attempt to access accounts or data that are not yours; disrupt, overload, or probe the site’s security; upload malware; misrepresent your identity or accreditation; or use the site to solicit veterans in a deceptive or abusive way.

Your content (including your journal) stays yours

Anything you create or store on the site — including your symptom journal — remains yours. We do not claim ownership of it. Your journal is encrypted on your own device with a passcode you choose, so what reaches us is ciphertext we cannot read; we cannot recover it if you lose your passcode. We use your content only to provide the features you ask for. You are responsible for the content you submit and for keeping your own backups where it matters to you.

Intellectual property

The site’s original content, design, and software are owned by Veterans’ Rights or its licensors and are protected by law. Public-domain government materials — such as Board of Veterans’ Appeals decisions, the VA OGC accreditation directory, and 38 CFR — remain in the public domain; our compilation, organization, summaries, and commentary do not. You may use the site for your own lawful, personal or professional purposes, and you may not copy, resell, or build a competing product from our compilation or summaries without permission.

Disclaimer of warranties

The site is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or that any information, estimate, or calculator is accurate or complete. Your official VA rating and the deadlines on your decision letter always govern.

Limitation of liability

To the fullest extent permitted by law, Veterans’ Rights and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, claims, benefits, or profits, arising out of or related to your use of the site. To the extent we are found liable, our total liability is limited to the greater of the amount you paid us in the twelve months before the claim or $100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Indemnity

If your misuse of the site, your violation of these Terms, or your infringement of someone else’s rights causes a third-party claim against us, you agree to be responsible for the reasonable costs we incur defending it, to the extent permitted by law. This does not apply to ordinary, good-faith use of the site as intended.

Governing law

These Terms are governed by the laws of [JURISDICTION], without regard to its conflict-of-laws rules. You agree that the courts located in [JURISDICTION] will have exclusive jurisdiction over any dispute that is not otherwise resolved.

Disputes and changes to these terms

If you have a problem, please contact us first — most issues are easiest to resolve informally. We may update these Terms as the site evolves or as the law requires. When we do, we will revise the “Last updated” date above, and your continued use of the site after changes take effect means you accept the updated Terms.

Contact

Questions about these Terms? Please contact us.