The Board has remanded the case due to failure to obtain VA treatment records and associated VISTA images, and for clarification of the Appellant's intent regarding his appeal for an increased rating for bilateral pes planus.
The deciding factor: The Board failed to ensure reasonable efforts were undertaken to associate all outstanding VA treatment records with the Veteran’s file, specifically including images in the VISTA system.
- Claimed conditions
- dermatitis of the feet, bilateral pes planus
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- January 9, 2020
- Citation
- 20002151
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Dismissed
The Veteran withdrew the appeals for service connection for bilateral pes planus, obstructive sleep apnea, bilateral hearing loss, tinnitus, and chronic obstructive pulmonary disease (COPD).
- Granted
The Board granted service connection for multiple conditions, including an acquired psychiatric disorder, sleep apnea, hypertension, and various musculoskeletal and skin disabilities.
- Granted
The Board granted a separate rating of 10 percent for bilateral plantar fasciitis effective February 1, 2023.
- Denied
The Board denied service connection for bilateral pes planus and bilateral ankle disability, finding that the Veteran's preexisting conditions were not aggravated by his military service.
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