The Veteran's service connection claim for a urinary disorder is being remanded due to the VA Central Office not completing all procedures as directed by the M21-1 manual for lost paper files.
The deciding factor: The Board must provide a more detailed statement of reasons and bases which can be supported under compliance with the directives as stated in the M21-1 for lost files.
- Claimed conditions
- urinary disorder
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- January 23, 2020
- Citation
- 20005673
Veterans Law Judge
Decisions by this judge: 2,242 · Granted: 24% (granted or partly granted, in the vetted decisions on this site)
Judge attribution: 2025 complete; earlier years partial.
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation 20005673.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Granted
The Board has granted service connection for tinnitus and has remanded the remaining issues due to a duty-to-assist error.
- Partly granted
The Board denied service connection for right ear hearing disorder, dry eye disorder, and urinary disorder. Tinnitus was granted, but the Veteran's left knee degenerative joint disease, right knee patellofemoral pain syndrome, left knee degenerative joint disease with instability, right shoulder bicipital tendonitis, and left shoulder bicipital tendonitis do not warrant increased ratings.
- Denied
The Board denied the Veteran's claim for service connection for a urinary disorder as there was no evidence of a current disability at any time during the pendency of the claim.
- Partly granted
The Board denied service connection for a cervical spine disorder but granted it for a urinary disorder, resolving all reasonable doubt in favor of the Veteran regarding the latter.
Free starter guide for your own claim
Reading this because you were denied or under-rated? Get the plain-English next steps — your appeal options, the deadline that protects you, and how appeals like yours turn out. One email, no spam.
We will only use this to send the guide. No spam, unsubscribe any time. We never sell your information.
We are not the VA. Veterans’ Rights is an independent resource built for veterans. We are not the U.S. Department of Veterans Affairs, not part of the government, and not endorsed by any government agency.
This is general information, not legal advice. For advice about your own situation, talk to a VA-accredited representative — many help for free.