The Board has decided to remand the case due to a duty-to-assist error regarding the Veteran's bilateral exophthalmos, which was diagnosed in service. The VA examiner needs to provide an opinion on whether the condition clearly and unmistakably preexisted service and if it was aggravated by active military service.
The deciding factor: The Board found that there was a duty-to-assist error related to the Veteran’s bilateral exophthalmos diagnosis during service, which is why the case is being remanded for further clarification.
- Claimed conditions
- bilateral exophthalmos
- How they argued it
- Aggravation of a pre-existing condition
- Exposure basis
- None
- Rating
- Not verified here — check the original decision
- Decision date
- May 20, 2020
- Citation
- A20009029
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Read the original VA decision (opens in a new tab) using citation A20009029.
What this means for you
A remand sends an issue back for more development, often a new examination or missing records. It does not award the benefit or decide the final outcome. The original decision explains the additional work ordered.
What you can do next
Use your own notice and decision stage. A remanded issue is not a final court-appealable denial. VA review guidance and CAVC filing instructions (U.S. federal; reviewed October 7, 2026).
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Whole decision: Remanded (sent back)
The Board has determined that a remand is necessary to correct pre-decisional duty to assist errors before the Veteran's claim for a separate compensable disability rating for bilateral exophthalmos may be adjudicated.
- Whole decision: Remanded (sent back)
The Veteran's right shoulder disability and migraines/chronic headaches are remanded for additional development due to insufficient opinions on the etiology of her conditions.
- Whole decision: Granted
The Board has determined that the Veteran's lumbar spine arthritis is aggravated by his service-connected bilateral knee disabilities, and thus grants service connection for this condition.
- Whole decision: Granted
The Veteran's PTSD is granted as service connected due to his fear of hostile military activity during his Vietnam service.
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