The Veteran's claim for a clothing allowance for topical medication damage in 2015 is remanded due to incomplete VA treatment records.
The deciding factor: Remand was required as the Regional Office failed to obtain all requested VA treatment records from May 2014 to January 2017.
- Claimed conditions
- hyperkeratosis
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating
- Not verified here — check the original decision
- Decision date
- February 20, 2020
- Citation
- 20013121
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Read the original VA decision (opens in a new tab) using citation 20013121.
What this means for you
A remand sends an issue back for more development, often a new examination or missing records. It does not award the benefit or decide the final outcome. The original decision explains the additional work ordered.
What you can do next
Use your own notice and decision stage. A remanded issue is not a final court-appealable denial. VA review guidance and CAVC filing instructions (U.S. federal; reviewed October 7, 2026).
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Whole decision: Denied
The Board denied the Veteran's claim for a compensable rating for onychomycosis and hyperkeratosis as the condition affected less than 5% of the total body area and required only topical therapy.
- Whole decision: Remanded (sent back)
The Board remands the claim for an increased initial rating for a skin disability, including chronic dermatitis, tinea pedis, xerosis and hyperkeratosis, to obtain additional medical evidence regarding systemic therapy and the degree of involvement of nonservice-connected disabilities.
- Whole decision: Remanded (sent back)
The Board remands the claim for a VA medical opinion to address the etiology of the Veteran's disabilities of tinea pedis, hyperkeratosis, and onychomycosis.
- Whole decision: Remanded (sent back)
The Board remands the claims for service connection, DEA effective date, and TDIU due to an inadequate medical opinion regarding the skin conditions.
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