The Board has decided to remand the case due to a failure to associate the Veteran's complete Veterans Health Administration (VHA) claims file with the electronic record, including VA treatment records and medical bills. The AOJ must reconstruct this file and provide it to the Board for further review.
The deciding factor: The AOJ failed to obtain and associate the Veteran’s complete VHA claims file with the electronic record, which is necessary to determine whether entitlement to payment or reimbursement of unauthorized medical expenses incurred on September 16, 2019 and September 24, 2019 is warranted.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- December 2, 2020
- Citation
- A20017854
Veterans Law Judge
Judge attribution: 2025 complete; earlier years partial.
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A20017854.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
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