The Veteran's claim for service connection for bilateral heel disorders has been reopened and remanded. The claims for hearing loss and the two heel disorders are also remanded.
The deciding factor: New evidence was submitted that relates to an unestablished fact necessary to substantiate the claim of entitlement to service connection for bilateral heel disorder, thus reopening the claim.
- Claimed conditions
- left heel disorder, right heel disorder
- How they argued it
- Reopened with new and material evidence
- Exposure basis
- None
- Rating
- Not verified here — check the original decision
- Decision date
- April 8, 2020
- Citation
- 20024101
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Read the original VA decision (opens in a new tab) using citation 20024101.
What this means for you
A grant means the Board allowed the benefit or issue identified in this decision. Review the original order: other issues in the same appeal may have a different outcome, and this decision does not predict another claim.
What you can do next
Use your own notice and decision stage. A remanded issue is not a final court-appealable denial. VA review guidance and CAVC filing instructions (U.S. federal; reviewed October 7, 2026).
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Whole decision: Remanded (sent back)
The Board has remanded the case due to errors in duty to assist, and requests additional medical opinions regarding the Veteran's left ankle disorder, right knee disorder, and left heel disorder.
- Whole decision: Denied
The Board denied service connection for all claimed conditions and a higher disability rating for right ear hearing loss and tinnitus.
- Whole decision: Remanded (sent back)
The Board remanded all issues to correct a duty to assist error. The Veteran's surviving spouse will be given notice of her right to a hearing and the claims will be readjudicated.
- Whole decision: Partly granted
Service connection for hyperkalemia is denied. All other issues are remanded for further evaluation.
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