The Board has remanded the Veteran's claims for service connection for various shoulder and arm disorders due to incomplete development of his service treatment records. The AOJ is instructed to make further efforts to obtain these records, including contacting the Naval Medical Center Portsmouth and the National Personnel Records Center.
The deciding factor: Incomplete development of the Veteran's service treatment records prevented substantial compliance with prior remand instructions.
- Claimed conditions
- left shoulder disorder, right shoulder disorder, right side broken collarbone, right arm nerve damage, right arm disorder
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- July 27, 2020
- Citation
- 20049699
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation 20049699.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Granted
The Veteran's service connection claims for lumbosacral strain, asthma, melasma and hydradenitis, hypertension, an acquired psychiatric disorder (claimed as depression, anxiety, and stress), left shoulder disorder, right shoulder disorder, left knee disorder, a left foot disorder, and IBS have been granted. The remaining issues are remanded.
- Granted
The Board has granted service connection for the cause of the Veteran's death, finding that side effects from prescribed medications contributed substantially and materially to his accidental motorcycle collision resulting in fatal injuries.
- Denied
The Board denied the Veteran's claim for special monthly compensation (SMC) based on the need for aid and attendance due to his service-connected disabilities, finding that he does not require regular aid and assistance from another person as a result of these conditions.
- Remanded (sent back)
The Board has decided to remand the cases for new VA examinations due to inadequate opinions in the July 2020 VA examination reports. The Veteran's right shoulder disorder, left ankle disorder, and lumbar spine disorder are being reviewed again to determine if they are related to his active duty service.
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