The Board has decided that the complete file for the claim on appeal cannot be located and that documentation pertinent to the appeal is not in the electronic record. The Veteran's file is missing records, including the original claim for the issue on appeal and VA treatment records. Therefore, it must be remanded in order for the AOJ to reconstruct the record and upload all documentation related to the appeal to the electronic claims file.
The deciding factor: The complete file for the claim on appeal cannot be located and documentation pertinent to the appeal is not in the electronic record.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- January 13, 2021
- Citation
- 21002323
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation 21002323.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
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