The Board has remanded the Veteran's claims for service connection due to incomplete service records and unreadable medical documentation. The AOJ is instructed to verify her periods of active duty training (ACDUTRA) and inactive duty training (INACDUTRA), obtain any missing personnel records, and provide the Veteran another opportunity to submit additional medical evidence.
The deciding factor: The Board found that the service records are incomplete and unreadable medical documentation was submitted. Therefore, further verification of her service is needed and she needs an opportunity to submit additional evidence.
- Claimed conditions
- low back disability, left lower extremity sciatica, left heel disability, right wrist disability, chest pain, right eye disability
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- December 13, 2021
- Citation
- 21073894
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation 21073894.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Remanded (sent back)
The Board has decided to remand the case due to duty-to-assist errors and inadequate medical opinions regarding the Veteran's left heel disability.
- Remanded (sent back)
The Board has found that remand is needed for the Veteran's claims due to duty to assist errors, including clarification of periods of service and obtaining relevant records. The Veteran will be afforded new medical examinations for each claimed disability.
- Denied
The Board has denied the Veteran's claims for service connection for lumbar spine, left knee, right knee, right wrist, headaches, and sleep disturbances as there is no persuasive evidence of current disabilities during the appeal period.
- Remanded (sent back)
The Board has denied service connection for bilateral hearing loss and remanded the claims of right shoulder disability and low back disability due to insufficient evidence.
Free starter guide for your own claim
Reading this because you were denied or under-rated? Get the plain-English next steps — your appeal options, the deadline that protects you, and how appeals like yours turn out. One email, no spam.
We will only use this to send the guide. No spam, unsubscribe any time. We never sell your information.
We are not the VA. Veterans’ Rights is an independent resource built for veterans. We are not the U.S. Department of Veterans Affairs, not part of the government, and not endorsed by any government agency.
This is general information, not legal advice. For advice about your own situation, talk to a VA-accredited representative — many help for free.