The Veteran's PCAFC eligibility was denied due to lack of personal care services. The Board has ordered the AOJ to obtain neurology records from CCF and conduct a screening assessment or cognitive work-up for memory loss.
The deciding factor: The decision is remanded because there were no reasonable efforts made to obtain the Veteran's neurology records from CCF, which are necessary to evaluate his complaints of cognitive impairment and memory loss.
- Claimed conditions
- Cognitive impairment, Memory loss
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- December 20, 2023
- Citation
- A23036721
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A23036721.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Granted
The Board has granted the Veteran's request to readjudicate his claims for service connection for PTSD (claimed as schizophrenia), headaches, and schizophrenia. The claim for memory loss and residuals of head injury remains denied due to lack of new and relevant evidence.
- Dismissed
The Board has dismissed the appeal as the appellant withdrew his intent to pursue eligibility for past-due fees based on an August 2025 Rating Decision.
- Granted
The Veteran's need for supervision, protection, or instruction on a continuous basis due to memory loss and the need for back surgery has been recognized. The Board has granted a Level 2 stipend under VA's PCAFC program.
- Granted
The Board has determined that the Veteran's current memory loss is likely caused by head trauma sustained during service, and thus grants service connection for this condition.
Free starter guide for your own claim
Reading this because you were denied or under-rated? Get the plain-English next steps — your appeal options, the deadline that protects you, and how appeals like yours turn out. One email, no spam.
We will only use this to send the guide. No spam, unsubscribe any time. We never sell your information.
We are not the VA. Veterans’ Rights is an independent resource built for veterans. We are not the U.S. Department of Veterans Affairs, not part of the government, and not endorsed by any government agency.
This is general information, not legal advice. For advice about your own situation, talk to a VA-accredited representative — many help for free.