The Board has remanded the Veteran's claims for service connection for bilateral knee disorder, pelvis disorder, and bilateral elbow disorder due to duty-to-assist errors in obtaining her complete medical records from her initial active duty period.
The deciding factor: The VA failed to obtain the Veteran's missing service treatment records from her initial active duty period and did not reschedule a necessary examination for one of the conditions.
- Claimed conditions
- bilateral knee disorder, pelvis disorder, bilateral elbow disorder
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- December 6, 2023
- Citation
- 23064510
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation 23064510.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Granted
The Board has granted service connection for a thoracolumbar spine disability, but denied service connection for bilateral hearing loss disorder, gout, multiple painful joints, bilateral ankle disorder, bilateral knee disorder, and obstructive sleep apnea (OSA).
- Granted
The Veteran's claims for service connection for bilateral elbow disorder, bilateral hearing loss, and residuals of a neck injury have been granted. The claim for sleep apnea has been withdrawn.
- Denied
The Board denied the Veteran's claims of service connection for bilateral shoulder, elbow, wrist, and hip disorders due to a lack of current diagnoses in the medical records.
- Remanded (sent back)
The Board has decided that service connection is granted for fibromyalgia and tinnitus. The remaining claims of service connection for a back disorder, bilateral knee disorder, bilateral hip disorder, and cervical cancer are remanded due to procedural errors.
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