The Veteran's appeal is remanded due to an incorrect address for the supplemental statement of the case (SSOC). The SSOC was returned as undeliverable and needs to be re-sent to the correct address.
The deciding factor: The SSOC was sent to an incorrect address, which caused it to be returned as undeliverable.
- Claimed conditions
- bilateral keratoconus
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- December 12, 2023
- Citation
- 23065799
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation 23065799.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Partly granted
The Board granted service connection for bilateral keratoconus, but remanded the claim for right ankle tendonitis.
- Partly granted
The Board denied the claim for service connection for cellulitis and remanded claims for allergic rhinitis, eczema, bilateral keratoconus, sinusitis, and knee conditions due to incomplete records and need for further development.
- Granted
The veteran is granted an initial 20 percent rating for chronic allergic conjunctivitis with bilateral blepharitis, bilateral dry eye syndrome, and bilateral keratoconus. Additionally, a separate initial 10 percent rating is granted for decreased visual acuity due to bilateral keratoconus.
- Denied
The Board denied the appeal, finding that the severance of service connection for bilateral keratoconus was proper due to an erroneous factual finding.
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