The Board has decided to remand the Veteran's claims for service connection due to difficulties in obtaining medical records and scheduling examinations. The case will be returned to the AOJ for further development.
The deciding factor: The AOJ failed to obtain all requested medical records, particularly those from non-VA providers through the community care program, and did not attempt to contact the Veteran using his available telephone number.
- Claimed conditions
- left knee, right knee, loss of use of the left arm, pinched nerve affecting the left arm, contusion of the ribs, residuals of a broken jaw, dental injury (claimed as lost teeth), residuals of a traumatic brain injury (TBI)
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- March 26, 2024
- Citation
- 24012638
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Read the original VA decision (opens in a new tab) using citation 24012638.
What this means for you
A remand sends an issue back for more development, often a new examination or missing records. It does not award the benefit or decide the final outcome. The original decision explains the additional work ordered.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Remanded (sent back)
The Veteran's claims for service connection for residuals of a traumatic brain injury, seizure disorder, photophobia, and headaches are being remanded due to the need to obtain Social Security Administration records.
- Remanded (sent back)
The Board has determined that the Veteran's claims for service connection regarding his left knee, right knee condition, and coronary artery disease require further examination and medical opinion due to a lack of a VA examination in connection with these claims.
- Granted
The Veteran's left ankle disability is granted service connection, and he receives a 10% rating for his right and left knee disabilities based on limitation of motion. Separate 20% ratings are assigned for instability in both knees.
- Dismissed
The Veteran's appeal for an evaluation in excess of 20 percent for her left knee disability has been dismissed due to her withdrawal of the appeal.
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