The Board has remanded the claims for service connection for right hand carpal tunnel syndrome, left hand CTS, and related arm conditions due to incomplete records from Eisenhower Army Medical Center. The VA is required to obtain these records and provide new opinions addressing whether the Veteran's disabilities are aggravated by her service-connected left hand arthralgia.
The deciding factor: The Board found that the RO has not obtained all of the Veteran's service treatment records, specifically those from Eisenhower Army Medical Center, which could contain relevant information about the onset and progression of her CTS and arm conditions.
- Claimed conditions
- right hand carpal tunnel syndrome (CTS), left hand CTS, right arm condition, to include a cyst, lateral epicondylitis, and sprain, left arm condition, to include a cyst, lateral epicondylitis, and sprain, right hand trigger finger, left hand trigger finger
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- April 18, 2024
- Citation
- 24016860
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation 24016860.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Granted
The Veteran's anxiety disorder is found to be etiologically related to service.,There is no persuasive evidence that the right hand CTS, left hand CTS, right hip condition (claimed as bursitis and impingement), or left hip condition (claimed as bursitis and impingement) began during active service.
- Partly granted
The Board denied service connection for various musculoskeletal conditions of the left and right hands, shoulders, elbows, wrists, knees, ankles, and foot, but granted service connection for a right knee disability and fibromyalgia. The decision was based on medical evidence that did not support a link between these conditions and the Veteran's military service.
- Remanded (sent back)
The Board remands the claims for service connection for GERD, left shoulder conditions, and bilateral trigger finger to correct pre-decisional duty to assist errors by obtaining adequate VA medical opinions.
- Dismissed
The appeal was dismissed as the Board Appeal request was not timely filed.
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