The Veteran's claim for payment or reimbursement of beneficiary travel expenses for a VA medical appointment on May 18, 2023 was only partially paid because the closest available VA facility could not provide the services he needed. The Board finds that the VHA committed a pre-decisional duty to assist error by failing to fully inform the Veteran about which VA facility was closer to his home and whether the services provided at the Oklahoma City VA facility could have been provided elsewhere.
The deciding factor: The decision did not consider if a closer VA facility could have provided the services needed on May 18, 2023.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating
- Not verified here — check the original decision
- Decision date
- June 7, 2024
- Citation
- A24029963
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Read the original VA decision (opens in a new tab) using citation A24029963.
What this means for you
A remand sends an issue back for more development, often a new examination or missing records. It does not award the benefit or decide the final outcome. The original decision explains the additional work ordered.
What you can do next
Use your own notice and decision stage. A remanded issue is not a final court-appealable denial. VA review guidance and CAVC filing instructions (U.S. federal; reviewed October 7, 2026).
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