The Veteran's claim for payment or reimbursement of beneficiary travel expenses for a VA medical appointment on May 18, 2023 was only partially paid because the closest available VA facility could not provide the services he needed. The Board finds that the VHA committed a pre-decisional duty to assist error by failing to fully inform the Veteran about which VA facility was closer to his home and whether the services provided at the Oklahoma City VA facility could have been provided elsewhere.
The deciding factor: The decision did not consider if a closer VA facility could have provided the services needed on May 18, 2023.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- June 7, 2024
- Citation
- A24029963
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A24029963.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
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