The Board has determined that the claim for payment or reimbursement of ambulance transportation services provided to the Veteran on July 14, 2023, should be remanded due to a pre-decisional duty to assist error. The AOJ must obtain and associate all pertinent documents related to the claim with the electronic claims file.
The deciding factor: The Board found that the AOJ failed to consider the claim under the correct legal authority due to a lack of records pertaining to the July 14, 2023, transport.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating
- Not verified here — check the original decision
- Decision date
- July 2, 2024
- Citation
- A24035561
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Read the original VA decision (opens in a new tab) using citation A24035561.
What this means for you
A remand sends an issue back for more development, often a new examination or missing records. It does not award the benefit or decide the final outcome. The original decision explains the additional work ordered.
What you can do next
Use your own notice and decision stage. A remanded issue is not a final court-appealable denial. VA review guidance and CAVC filing instructions (U.S. federal; reviewed October 7, 2026).
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