The Board has remanded the claims for payment or reimbursement of non-VA medical services provided to the Veteran on December 19, 2019, and June 15, 2020 due to missing denial/rejection letters from VA. The AOJ is instructed to reconstruct the file and readjudicate the claims.
The deciding factor: The Board cannot conclusively determine that all efforts have been made to rebuild the Veteran's claim file as no further attempts were documented after December 2021, despite the need for such actions due to missing records.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- July 10, 2024
- Citation
- A24037235
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A24037235.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
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