The Board has decided to remand the Veteran's claims for service connection for left and right knee disabilities due to pre-decisional duty to assist errors. The AOJ is required to attempt to obtain complete service department records, including military personnel records from both active duty and Reserve service. Additionally, a VA examination is needed to determine the nature and etiology of any current left and right knee disabilities.
The deciding factor: The Board found that there were pre-decisional duty to assist errors in obtaining complete service department records and conducting a VA examination for the Veteran's claimed knee disabilities.
- Claimed conditions
- left knee pain, right knee osteoarthritis
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- July 19, 2024
- Citation
- A24039541
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A24039541.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Remanded (sent back)
The Board has expanded the scope of the claim for major depression to encompass any mental health disability raised by the record and has remanded six issues for additional development.
- Partly granted
The claims for service connection for hypertension, back pain, right hip pain, left hip pain, right knee pain, and left knee pain have been readjudicated. The claim for sleep apnea has also been readjudicated.,Service connection has been granted for a neck condition, back pain, right hip pain, left hip pain, right knee pain, left knee pain, an acquired psychiatric disorder, bruxism, and vertigo.
- Remanded (sent back)
The Board has remanded several claims for further action, including effective date determinations and service connection determinations. The Veteran's service records from Portsmouth Naval Hospital are requested to be obtained.
- Granted
The Board has granted service connection for lumbosacral strain, left knee disability, and right knee disability. Service connection for a skin condition is remanded.
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