The Veteran's appeal is being remanded for further development due to duty-to-assist errors and incomplete service records.
The deciding factor: There are outstanding service records that need to be obtained as part of the duty-to-assist process.
- Claimed conditions
- Bilateral flatfoot (pes planus), Plantar fasciitis with hallux valgus
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- August 26, 2024
- Citation
- A24049737
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A24049737.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Partly granted
The Board denied service connection for hearing loss in either ear but granted service connection for bilateral flatfoot (pes planus) as proximately due to the Veteran's service-connected right ankle disability.
- Denied
The Board denied service connection for bilateral hearing loss and bilateral flatfoot (pes planus) as the evidence did not support a finding that these conditions began during active service or are otherwise related to an in-service injury, event, or disease.
- Denied
The Veteran's bilateral foot disabilities, including flatfoot and metatarsalgia, are rated at 30 percent from January 27, 2010 through July 25, 2013. The rating is denied for a higher rating.
- Granted
The Veteran's migraine headaches, bilateral hearing loss, and GERD are all service-connected. The pes planus is presumed to have been incurred in service based on the evidence of record. Cerumen impaction was also found to be incurred during service.
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