The Board remands the claims for service connection for a neck, left shoulder, right shoulder, and headache disabilities to ensure that VA has met its duty to assist by obtaining complete service records and relevant private treatment records.
The deciding factor: Remand is necessary due to incomplete service records and outstanding private treatment records that could bear on the outcome of the Veteran's claims.
- Claimed conditions
- neck disability, left shoulder disability, right shoulder disability, headache disability
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- April 1, 2025
- Citation
- 25004455
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Denied
The Board denied service connection for multiple conditions, including bilateral hearing loss and various musculoskeletal issues, as well as an initial rating in excess of 0 percent for rhinitis. However, the Board granted a 70 percent rating for posttraumatic stress disorder (PTSD).
- Remanded (sent back)
The Board remands the claims for service connection for various disabilities to the AOJ for further development and consideration of evidence not previously considered.
- Partly granted
The Board granted service connection for tinnitus and a right hip disability, and granted a 30 percent rating for ureterolithiasis. The claim for an increased rating for PTSD was denied, while other claims were remanded.
- Dismissed
The Veteran withdrew her appeal for an increased rating for a headache disability, and the Board dismissed the claim.
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This is general information, not legal advice. For advice about your own situation, talk to a VA-accredited representative — many help for free.