The Board remands the claim for payment or reimbursement of non-VA care provided at Bridgeway Care and Rehabilitation Center due to missing records and a pre-decisional duty-to-assist error.
The deciding factor: Remand is necessary to obtain and associate with the electronic record, the Veteran's complete VHA claims file, including any VHA file evidence, to include VA treatment records, relevant private treatment and medical bills, AOJ decision(s), claim(s) for reimbursement, and any statement(s) from the Veteran.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- April 7, 2025
- Citation
- A25031669
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
We are not the VA. Veterans’ Rights is an independent resource built for veterans. We are not the U.S. Department of Veterans Affairs, not part of the government, and not endorsed by any government agency.
This is general information, not legal advice. For advice about your own situation, talk to a VA-accredited representative — many help for free.