The Board found that the Veteran's April 2023 substantive appeal was timely and valid, rebutting the presumption of regularity in VA's mailing process.
The deciding factor: The evidence showed that the March 2020 SOC was sent to an outdated address, which was returned as undeliverable. The updated address had been provided by the Veteran's representative prior to the mailing date.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- April 29, 2025
- Citation
- A25039329
What this means for you
A grant means the Board agreed the veteran was entitled to the benefit. Decisions like this show the kind of evidence and arguments that tend to succeed for claims like it.
What you can do next
We are not the VA. Veterans’ Rights is an independent resource built for veterans. We are not the U.S. Department of Veterans Affairs, not part of the government, and not endorsed by any government agency.
This is general information, not legal advice. For advice about your own situation, talk to a VA-accredited representative — many help for free.