The Board remands the claims for clothing allowances in calendar year 2020 for a left knee brace, Ketoconazole 2 percent shampoo, Selenium Sulfide 2.5 percent lotion and/or shampoo, and CoalTar 0.5 percent shampoo due to a pre-decisional duty to assist error by failing to associate the complete Veteran's Veterans Health Administration (VHA) claims file with the electronic record.
The deciding factor: The AOJ committed a pre-decisional duty to assist error by failing to obtain and associate the complete VHA claims file, necessitating a remand for development.
- Claimed conditions
- Not specified in this decision
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- May 29, 2025
- Citation
- A25047624
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
We are not the VA. Veterans’ Rights is an independent resource built for veterans. We are not the U.S. Department of Veterans Affairs, not part of the government, and not endorsed by any government agency.
This is general information, not legal advice. For advice about your own situation, talk to a VA-accredited representative — many help for free.