The Board has remanded the Veteran's claims for service connection due to a duty to assist error, specifically failure to obtain and associate with the record certain medical records from his Reserve Component service, Social Security Administration disability benefits, and treatment records. The Veteran is also required to undergo VA examinations for psychiatric and hearing loss issues.
The deciding factor: The Board found that there were errors in obtaining relevant medical records which could impact the claims' outcomes.
- Claimed conditions
- hearing loss, acquired psychiatric disorder (including delusional disorder), back disability, dysfunction of the right hip, dysfunction of the left hip, dysfunction of the right lower extremity heel spurs, dysfunction of the left lower extremity heel spurs
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- December 17, 2021
- Citation
- A21020224
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A21020224.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Remanded (sent back)
The Board has remanded the claims for service connection for hearing loss, tinnitus, and an acquired psychiatric disorder due to incomplete medical records and need for further examination.
- Granted
The Board has reopened the Veteran's claim for service connection for hearing loss and tinnitus. However, it was determined that the Veteran does not have a current disability of bilateral hearing loss or tinnitus for VA purposes, thus denying both claims.
- Granted
The Board has reopened the Veteran's claims of service connection for a back disability, endometriosis, thyroid condition, and chronic fatigue syndrome due to new evidence submitted since the last final denial. The claims are now considered on their merits.
- Remanded (sent back)
The Board has decided to remand the case due to incomplete service treatment records and a need for additional VA examination. The Veteran's back disability is being reviewed again with new evidence.
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