The Board has remanded the Veteran's claims due to a lack of access to certain medical records stored in Vista Imaging or similar repositories. The AOJ is instructed to obtain and associate with the claims file complete updated clinical records, including those from VA and non-VA treatment providers.
The deciding factor: The Board found that it could not consider certain medical records as they were stored in a repository (Vista Imaging) that the Board does not have access to. The AOJ is instructed to obtain these records for review.
- Claimed conditions
- headaches, bilateral hearing loss, athlete's foot, acquired psychiatric disability (PTSD), dizziness, back disability, obstructive sleep apnea (OSA), left knee disability, tinnitus
- How they argued it
- Not specified
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- November 14, 2024
- Citation
- A24074904
Veterans Law Judge
Decisions by this judge: 857 · Granted: 35% (granted or partly granted, in the vetted decisions on this site)
Judge attribution: 2025 complete; earlier years partial.
This is a plain-language summary generated by AI from a public Board of Veterans’ Appeals decision. It can contain errors — always verify against the original. Look up the original decision on VA.gov (opens in a new tab) using citation A24074904.
What this means for you
A remand is not a loss. The Board sent the case back for more development — often a new exam or missing records — before making a final decision. Many remands later end in a grant, and the decision spells out exactly what the Board wanted to see.
What you can do next
Related decisions
Other Board decisions on a similar condition or argued the same way.
- Dismissed
The Veteran's appeal for service connection of bilateral hearing loss and a ruptured right ear drum was dismissed due to the death of the Veteran.
- Remanded (sent back)
The Veteran's appeal is remanded for additional development, including a new VA examination to assess his bilateral knee and hip disabilities.
- Granted
The Board has determined that the Veteran's headaches are at least as likely as not caused by his service-connected traumatic brain injury, and thus grants service connection for this condition.
- Denied
The Board found that the Veteran's bilateral hearing loss was noted upon entry into active duty service and did not increase in severity during service. Therefore, it denied his claim for service connection.
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