The Board remands the claim for service connection for bilateral hearing loss due to a pre-decisional duty to assist error.
The deciding factor: A remand is required to obtain private treatment records regarding the Veteran's hearing loss, as no reasonable efforts have been made by the AOJ to obtain these records even though their potential existence was reasonably raised by the record at the time it issued the June 2020 rating decision.
- Claimed conditions
- bilateral hearing loss
- How they argued it
- Direct service connection
- Exposure basis
- None
- Rating assigned
- None in this decision
- Decision date
- November 10, 2025
- Citation
- A25097452
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